Commercial Disclosure (特定商取引法に基づく表記)
Last updated: April 14, 2026
| Seller | Takao Matsumoto (Trading as: CastGamingKit) |
|---|---|
| Address | Will be disclosed upon request. Contact: support@castgamingkit.com |
| Phone Number | Will be disclosed upon request. Contact: support@castgamingkit.com |
| Responsible Representative | Takao Matsumoto |
| support@castgamingkit.com | |
| Response Time | Within 3 business days (excluding weekends and holidays) |
| Website | https://castgamingkit.com |
| Pricing (tax inclusive) | Streamer Subscriptions: Free: $0 Standard: $14.99/month (tax inclusive) Pro: $34.99/month (tax inclusive) Listener Tickets (for Question Submission): Small Pack: $0.99 - 5 question submissions (AI review included) Medium Pack: $3.99 - 25 question submissions (AI review included) Large Pack: $7.99 - 50 question submissions (AI review included) Note: 1 ticket = 1 AI review + 1 question submission as one set. |
| Additional Fees | Payment processing fees and communication charges are the user's responsibility (typically none are incurred). |
| Payment Methods | Credit cards (Visa, Mastercard, JCB, American Express, Diners Club) and other methods available through KOMOJU or Stripe |
| Payment Timing | Charged at the time of order confirmation |
| Service Delivery | Immediately available upon payment completion |
| Validity Period | Tickets are valid for 180 days from the date of issue (defined as when the payment completion notification is received from the payment processor and recorded in our system). Expired tickets are automatically invalidated; no refund is provided for unused portions. |
| Returns & Cancellations | Due to the nature of digital services, returns and refunds are not accepted after payment completion. Exceptions may be made on a case-by-case basis in the event of system failure, as outlined in Section 6 of the Terms of Service. |
| Operating Environment | Latest versions of Chrome, Firefox, Safari, or Edge; OBS Studio (latest version); Internet connection required |
| How to Cancel Standard/Pro Plan | Dashboard → Plan Management → Cancel. Cancellation must be completed before the next renewal date. Service continues until the end of the current billing period. No prorated refunds are provided. |
Operator: Takao Matsumoto (Trading as: CastGamingKit)
Contact: support@castgamingkit.com